Last-mile logistics and delivery quality

19 Jul 2024

The last-mile delivery phase has a direct impact on customer satisfaction and the ecological footprint of transport. Faced with constantly changing regulations and the constraints imposed by Low Emission Zones (LEZ), as well as the difficulties associated with parking, it is important to find innovative solutions to maintain the quality and efficiency of delivery.

The last mile challenge

According to the government reports, the last kilometre accounts for around 25% of the environmental footprint of the supply chain and 53% of the cost of transporting goods to the end customer. Addressing this area is crucial for both ecological and economic reasons.

The energy transition is central to current concerns, particularly in the transport sector. Faced with the urgency of climate change and targets for reducing greenhouse gas emissions, traditional delivery methods are being reconsidered. Companies must explore environmentally-friendly solutions, such as adopting electric, hybrid, or alternative energy-powered vehicles. The goal is to meet legislative requirements and consumers' increasingly high environmental expectations.

The use of alternative energies is a promising way of reducing the environmental impact of last-mile logistics. Using biofuels or choosing electric vehicles are serious ways of minimising harmful emissions. These solutions help to protect the environment and improve air quality.

Beyond this, the last mile is also the point of interaction between the end customer and the product. It is therefore a factor in assessing the company's brand image through the service provided.

Last mile and innovations in delivery

The challenges of last-mile delivery have given rise to new solutions. Faced with the challenges posed by new regulations and urban constraints, cyclo-logistics is emerging as a trend to watch. By exploiting the potential of cargo bikes and electric three-wheelers, this approach offers an agile, environmentally-friendly solution for urban deliveries. The benefits are many: reduced carbon footprint, ease of movement in congested areas and unrestricted access to EPZs.

Drone delivery is another innovative method gaining attention. It offers a fast, flexible alternative capable of navigating heavy traffic and access restrictions, leading to shorter delivery times and a reduced carbon footprint compared to traditional road transport.

Petit Forestier's expertise in last-mile logistics

Petit Forestier stands out in this changing landscape for its in-depth expertise in last-mile logistics. By placing innovation and sustainability at the heart of its strategy, the company is continually adapting its solutions to meet current and future delivery challenges.

Thanks to the use of cleaner vehicles and our constant monitoring of the latest delivery trends, our expertise means you can benefit from an efficient fleet of refrigerated vehicles that meet your environmental challenges and those of consumers.


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